Hilti Store Representative - Calgary, Alberta
What's the role?
The Hilti Center Rep is responsible for managing and operating a Hilti Center while maximizing walk-in sales and smaller field accounts while simultaneously providing a high level of customer service (95% order fill rates). All activities are performed with the ultimate objective of providing Total Customer Satisfaction and driving the Hilti Brand.
Who is Hilti?
If you’re new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.
With some 29,000 people in more than 120 countries, which we’re looking to expand, we’re a great place for you to show us your worth, step up to new challenges and grow your career.
What does the role involve?
It’s a challenging, hands-on role, where you’ll demonstrate our products, cross-sell our software and services, and advise customers on the most innovative and cost-efficient solutions for their needs. You’ll have broad product knowledge across the complete Hilti catalogue, which opens lots of career options for the future.
Between serving customers, you’ll carry out day-to-day processes like entering orders, receiving goods, accepting repairs and managing cash and inventories.
We develop our people by challenging them to leave their comfort zone, be it exploring other business areas, leading different teams or working in new locations.
What do we offer?
We’ll give you everything you need to excel in your role, including ongoing training and lots of responsibility from the start. In return for your exceptional performance and consistent results, you’ll receive one-to-one career mentoring, as well as exciting opportunities domestically and internationally.
Why should you apply?
We have an excellent mix of people and some of our best account managers joined us with little or no construction experience. Success at Hilti is down to teamwork and ability, no matter what your background
What you need is:
High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience
Previous customer service and/or sales skills required
Excellent written, verbal, and presentation skills
Drive to develop strong and sustainable customer relationships
Career advancement may require domestic and/or global mobility.
Working conditions include a combination of retail store, hands-on training exercises, meetings, workshops, and presentations. Occasional travel may be required and could include sales calls to customers’ offices and/or jobsites. Must be able to walk on construction projects, climb scaffolding and able to lift and carry as much as 60 pounds.
“Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.”